Privacy Policy

The Site is operated by Clovest, LLC. ("Clovest" or the "Company"). This page sets forth the Privacy Policy (the "Policy") for the website at clovest.com, all other sites owned and operated by Clovest that redirect to clovest.com, and all subdomains (collectively, the “Site”), and the service owned and operated by the Company (together with the Site, the “Service”).

We take the responsibility of having your personal information very seriously. We use your personal information only for providing and improving the Service. We treat your personal information as we would and do treat our own.

The Company reserves the right, at its sole discretion, to modify or replace this Policy by posting the updated version on the Site. It is your responsibility to check this Policy periodically for changes. Your continued use of the Service following the posting of any changes to this Policy constitutes your acceptance of those changes.

Collection of Information

We may collect and process the following information about you:

  • information (such as your name or the name of your company, email and postal address, telephone number, and country of residence) that you provide by completing forms on the Site, including if you register as a user of the Service, subscribe to our newsletter, upload or submit any material through the Site, or request any information;
  • Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
  • your log-in and password details in connection with the account sign-in process;
  • details of any requests or transactions made by you through the Service;
  • communications you send to us, for example to report a problem or to submit queries, concerns, or comments regarding the Service or its content;
  • information that you post to the Site in the form of comments or contributions to discussions; and
  • IP addresses.

Use of Your Personal Information

We will use the personal information you provide to:

  • identify you when you sign-in to your account;
  • enable us to provide you with the Services;
  • send you information we think you may find useful or which you have requested from us;
  • present projects to you when you use the Service which we believe will be of interest based on your geographic location and previous use of the Service;
  • administer your account with us;
  • enable us to contact you regarding any question you make through the Service;
  • analyze the use of the Service and the people visiting to improve our content and Services; and use for other purposes that we may disclose to you when we request your information.

Notwithstanding the above, you acknowledge and agree that Clovest has the right to disclose user information necessary to satisfy a governmental request or law, or as necessary to operate the website or protect the website’s users. Except as required by law, personally identifiable user information will not be disclosed, sold, assigned, licensed or otherwise disposed of by Clovest to any third party. However, data collected by Clovest from your use of the website that is not personally identifiable may be sold to third parties (e.g. anonymized statistical data such as pledge rates, average pledge size, comments per project, etc.).

Owners of projects (and the associated business) will receive the email addresses of individuals who have pledged to fund their projects. However, the project owners will never receive their funders’ payment information.

By using this Service, you agree that we may post users’ names, profile photos, and their likeness after they pledge funds towards projects on project pages and/or other pages hosted on the site.

Email

We want to communicate with you only if you want to hear from us. We try to keep emails to a minimum and give you the ability to opt out from receiving them.

We will send you email relating to your personal transactions. We will keep these emails to a minimum.

You will also receive certain email notifications, for which you may opt-out.

We may send you service-related announcements on rare occasions when it is necessary to do so.

Third-Party Services

We never post anything to your accounts with Facebook, Twitter, or any other third-party sites without your permission.

In order to transfer funds for a pledge you make to loan money to a business, you will be required to send debit or card information to Balanced, a third-party payments provider. Please ensure that you have read and understand Balanced's Privacy Policy before using their Services.

When withdrawing funds from your Clovest balance, we will also submit your name and address to Balanced so that they may verify that your bank account actually belongs to you.

Cookies

Cookies are small pieces of information which are issued to your computer when you visit a website and which store and sometimes track information about your use of the Service. Clovest uses cookies to help recognize you as a repeat visitor, to improve the quality of our Service, and to try and make your browsing experience meaningful. When you enter our Site, our web server sends a cookie to your computer which allows us to recognize your computer but not specifically who is using it. By associating the identification numbers in the cookies with other customer information when, for example, you log-in to the Service, then we know that the cookie information relates to you. Some of the cookies used by our Service are served by us, and some are served by third parties who are delivering services on our behalf.

Most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different browsers. By blocking or deleting cookies used on our Service, you may not be able to take full advantage of our Service.

Voluntary Disclosure

Any personal information or content that you voluntarily disclose in public areas of the Site becomes publicly available and can be collected and used by other users. You should exercise caution before disclosing your personal information through these public venues.

Wrap-up

Clovest reserves the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights, or in the good-faith belief that it is necessary to comply with the law.

To modify or delete the personal information you have provided to us, please log in and update your profile. We may retain certain information as required by law or for necessary business purposes.

On request, we will give you a copy of all the personal information about you that we hold. This information is subject to a fee not exceeding the prescribed fee permitted by law.

People under 18 (or the legal age in your jurisdiction) are not permitted to use Clovest on their own, and so this privacy policy makes no provision for their use of the site.

Information that you submit through the Service may be transferred to countries outside the European Economic Area (“EEA”) to provide the Service to you. For example, our servers are in the United States. If we transfer your information outside the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Questions

If you have questions or suggestions, please contact us at support@clovest.com.

Updated: August 2013


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